The market for commercial location based
services (LBS) in the U.S. appears set to take off, as we saw in
the second of this multi-part series on handheld location based technologies
and services (see Mobile GPS: Part 1 – Behind the Rise of Location Services). Other markets around the world, however, have developed and are developing at a different pace.
In
the Far East in particular, especially in Japan and South Korea, LBS has been available for longer and
from more operators, and has, relatively speaking, been embraced more
enthusiastically by consumers and businesses. In Europe, the market is showing signs of life,
but continues to be constrained by that region’s almost exclusively GSM
infrastructure and the relatively low-accuracy enhanced cell ID positioning
technology available for GSM networks.
Growth
According
to UK-based Juniper Research,
subscriber revenues from mobile LBS in North America will grow from about $158 million in
2005 to approximately $1.5 billion by 2010. Asia Pacific, which includes India, China and other countries as well as Japan and South Korea, will see LBS subscriber revenues grow
from $511 million in 2005 to $3.3 billion in 2010. Juniper expects the market
in Europe to grow from $279 million in 2005
to about $2.7 billion in 2010.
Note
that these numbers, which were included in a June 2005 study from Juniper
entitled Mobile Location Based Services
(MLBS), appear to be markedly more conservative than numbers we reported
earlier in this series from U.S.-based ABI
Research. ABI estimates 2005 LBS revenues in North America at $420 million, for example, and
expects them to grow to over $4 billion by 2010. The two market forecasting
companies are not as far apart as they appear, however. The ABI numbers include
revenues from telematics and other LBS applications not available on handhelds.
Head Starts
While
parts of Asia-Pacific have a decided head start on the rest of the world, LBS
has still not been as successful there as operators hoped, even in Japan and South Korea. “The services haven’t been taken up as
much as people at first thought they would be,” says Bruce Gibson, senior
analyst and co-author of the Juniper report.
The
Japanese and Korean head starts, such as they are, have partly to do with underlying
infrastructure, partly with market conditions, Gibson says. Unlike Europe, Japanese and Korean operators,
including the LBS leaders, NTT DoCoMo
in Japan and SK Telecom in Korea, mostly installed CDMA networks. That
means they had access to high-accuracy A-GPS (Advanced Global Positioning
System) technology from Qualcomm and
other providers.
Korean
operators launched A-GPS-based services as early as 2001, Japanese operators in 2002. “What tends to
happen with things like LBS is that there’s a domino effect,” Gibson notes. “If
one operator launches services, especially if it’s a market leader, the others are
obliged to follow suit.”
That’s
what happened in Japan and Korea. Although DoCoMo and SK Telecom still
lead the market in terms of numbers of services offered, virtually all
operators now offer some form of LBS. According to an ABI report on LBS in Asia, SK Telecom offers seven distinct
services from pedestrian and vehicle navigation to kid tracking and bus
location information. That compares with three offered by the next most active
operator in the LBS arena, Korea Telecom Freetel. In Japan, DoCoMo offers five services – a mix
similar to SK Telecom’s – compared to one or two for other Japanese operators.
Only
one other operator in the world offers more services – Nextel in the U.S., and it has the American LBS market pretty
much to itself (see Mobile GPS: Part 2 –Trail Blazers, Applications).
GSM Assisted GPS
A-GPS
developers have recently demonstrated
the technology working with GSM networks. “But [A-GPS] appears to work much
better in [the CDMA] environment,” Gibson says. “So technologically speaking,
[the Japanese and Korean operators] had advantages over many other countries especially
in the GSM world. The other main CDMA operators are in North America, where there have been market
constraints on mobile location based services.”
It’s
not just the CDMA/A-GPS advantage. Because Japanese and Korean operators deployed 2.5 and 3G networks
first, they are now more broadly available. This means they have more bandwidth
available for high-bitrate data applications of all kinds, including LBS such
as turn-by-turn navigation with audio guidance.
Adoption Factors
Different
market conditions and a different culture around consumer technology,
especially in Japan, have also had a bearing. “The way that LBS
seems to have evolved in most markets around the world is that on the whole it’s
driven by the business sector,” Gibson says. “That hasn’t been true in Japan, however. In Japan, it has been a consumer-led marketplace
in many respects.”
“[The
Japanese] have a very high propensity to adopt technology at a consumer level.
They lap up any new mobile devices and tend to use them to their extremes.” The
same is true, though perhaps to a lesser extent, in Korea.
Is
it possible these cultural differences mean Japan and Korea will always have stronger markets for
advanced mobile applications such as LBS? Gibson believes not. While cultural factors
have contributed to the head start Asian
operators have with LBS, other world markets will eventually catch up, he says.
In
Japan at least, there was probably real
pent-up demand for turn-by-turn navigation solutions for another reason. Japanese cities typically do not use consistent
addressing conventions. Streets can change names several times and street
numbers are not necessarily consecutive. It makes Japanese cities notoriously
difficult for strangers to navigate. Turn-by-turn navigation systems are a
godsend.
Another
reflection of cultural differences: both SK Telecom and DoCoMo offer GPS-based
services for public transit users. Screens at bus stops show customers where
the next bus is on its route and how long it will take to get to this stop. Or
riders who are unfamiliar with the stops or can’t see out of the bus because
it’s so crowded can have their handheld tell them where they are and alert them
when they’re approaching the stop where they have to get off.
It’s
hard to imagine a North
American
operator deploying such a service given that outside the biggest cities, public
transit is so little used, and then only by the market segment least likely to
be able to afford advanced mobile devices and services.
LBS Applications
Juniper
divides LBS into four application segments: information (local weather, what’s
nearby), tracking (people and assets), navigation (pedestrian and vehicle) and
community and entertainment (find a friend, find a date).
Tracking
is the number one application in Asia-Pacific. Juniper expects it to generate
$160 million in revenues in 2005 and just over $1 billion by 2010. Community
and entertainment applications are the next most popular. They also typically
require the least in the way of infrastructure and capital expenditures because
they’re based on low-bit rate SMS, often do not require high positioning accuracy
and subscribers provide the information themselves. Juniper predicts revenues
from community and entertainment applications will keep pace with tracking –
$155 million in 2005 and just over $1 billion by 2010.
In
Japan and Korea, where the high-accuracy positioning infrastructure
is in place to support them, navigation services are further advanced than they
are in other markets in the region such as India and China, Gibson notes. Juniper calls for
navigation services in Asia-Pacific to generate $101 million in 2005 and $607
million by 2010. Information applications will generate $95 million in revenues
in 2005, $606 million by 2010.
A Subscription Model
While
Europe, like North America, lags Japan and Korea, one feature of the UK market may give it a leg up in the
future and point the way for other evolving LBS markets, Gibson says. British content
aggregators such as Mobile Commerce
have cut deals with the four major operators to buy positioning data on opted-in
subscribers. These so-called LBS aggregators can then offer services – mostly
find-and-seek services such as restaurant finders and buddy tracking. In some
cases, they offer services direct to all subscribers, in others they manage the
service on behalf of an individual operator.
It’s
a supplier model that frees the operators from the capital and marketing costs
associated with developing LBS, and may for that reason move the market forward
more quickly. The UK, which is still constrained by the
absence of high-accuracy mobile positioning infrastructure, was the first place
where this model emerged, Gibson says, but others are now beginning to emulate
it.
In
the final part of our series on location technology and services, we’ll return
to North America to see how the market is likely to
develop here. Hint: we’ll report on at least one major LBS announcement
expected before the end of this month.