Research in Motion (RIM) has released an update to it's BlackBerry Enterprise Server Resource Kit. The resource kit is a collection of handy utilities for BlackBerry Enterprise Server administrators to manage a BES infrastructure.
The recently released update adds functionality to the BESAdminClient utility - a tool for provisioning user accounts via a command line. There is also a minor update to the Pending tool, a utility that prints the number of pending messages of users. There are several bug fixes for the remaining tools in the resource kit.
Here are the release notes for this version. Here is a list of tools that are included in the package:
BESUserAdmin - Allows administrators to perform user and device administration from the command line.
NoResponseCheck.exe - Analyzes the logs for threads reporting as non-responsive to differentiate between non-responsive and slow threads.
MessageFlow.exe - Tracks the flow of mail from the mail server through the BlackBerry Enterprise Server to the BlackBerry Wireless Handheld and provides statistics in a .csv file.
AvailIndex.exe - Analyzes log files and produces a snapshot report of user activity for a certain time in a .csv file.
HistoricalStats.exe - Checks usage patterns and “health” of individual users and provides statistics on a per-day, per-user basis.
OutOfCoverage.exe - Checks for users who have not sent/received in a specified period of time.
Pending.exe - Tracks messages pending delivery in the BlackBerry Enterprise Server.
DelayedNotifications.exe - Allows administrators to detect when the Blackberry Enterprise Server is no longer receiving notifications for new email in a timely fashion.
MapiCdoErrors.exe - Allows administrators to scan the logs for common mapi/cdo errors and custom events they wish to choose.
MDSPushvsPull.exe - Enables Administrators to monitor whether the BlackBerry Mobile Data Service is processing more data by push or by pull
BESSysLog.exe - Provides Administrators real-time monitoring of BlackBerry Enterprise Server log events
The BES Resource Kit is free and can be downloaded here.
About the Author
Dave Mabe, the author of the O'Reilly book BlackBerry Hacks, is a largely self-taught engineer and writer who strives to create a simple, elegant solution to a complex problem. He has worked in the communications industry for eight years and has worked with BlackBerry devices for almost five.