In the latest edition of the BlackBerry Connection newsletter, RIM encourages BlackBerry users to check out the BlackBerry Help section of its mobile site directly from their device. Users will find information about downloads, wireless Web sites, push services, what’s New, in addition to some tips, FAQs and More
There's a couple of ways to get to BlackBerry Help: Select the BlackBerry Help of mobile.blackberry.com or simply select the BlackBerry HELP! icon from your home screen. For smartphones without home screen icons, select 'Browser' then the BlackBerry Help! Bookmark.